Unit 21 Human Resource Management in The UKCBC HND in Business (GC0486)
Table of Contents
Introduction.
Task 1.
1.1 Difference between Personnel Management and HRM in case of Virgins Groups and Eastend Cargo Service
1.2 How HRM functions help Virgin Groups in achieving its purposes.
1.3 Roles and responsibilities of line managers in Virgin Group and how they support HRM functions
1.4 Impact of the legal and regulatory framework on Virgin Group HRM.
Task 2.
2.1 Reasons for human resource planning at Virgin Group.
2.2 Stages that the Virgin Group can adapt to planning human resource requirements.
2.3 Comparison in the recruitment and selection process at Virgin Group with Eastend Cargo Service
2.4 Effectiveness of the recruitment and selection techniques in the Virgin Groups and Eastend Cargo Service
Task 3.
3.1 Link between motivation theory and its reward in Virgin Group.
3.2 The process of job evaluation and other factors determining pay in Virgin Groups.
3.3 Effectiveness of reward systems.
3.4 Methods adopted by Virgin Group to monitor employee performance.
Task 4.
4.1 Reasons for the cessation of Faisal’s employment in the Chicken Master and other causes of employment cessation
4.2 Employment exit procedures used by Virgin Group and Chicken Master
Exit procedures in Chicken Master
Exit procedures in the Virgin Group.
4.3 Impact of the legal and regulatory framework on employment cessation.
Conclusion.
References.
Introduction
Human Resource Management in an organization plays an important role in the current business world. Thus, it has been a significant issue for business organizations to understand different terms of Human Resource Management (HRM) and their application in business operations (Mullins, 2014).
This report focuses on different aspects of Human Resource Management (HRM) from the perspective of two business organizations, named “Virgins Groups ” and “Eastend Cargo Service “. This report concentrates on four key tasks. The first task defines Personnel Management (PM) and Human Resource Management (HRM) in terms of Virgin Group and Eastend Cargo Service. The second task defines different aspects of employee recruitment and selection in the case of Virgin Group and Eastend Cargo Service. The third task defines the reward and performance system to motivate and retain the staff in Virgins Groups and Eastend Cargo Service. Finally, the fourth task defines the mechanisms of sessions of employment in the case of a restaurant, called the Chicken Master.
Task 1
1.1 Difference between Personnel Management and HRM in case of Virgins Groups and Eastend Cargo Service
What is HRM?
Human Resource Management (HRM)is a term that describes formal systems of employment management in organizations. The key responsibility of HR managers is staffing, defining and designing work, and defining staff benefits and compensations (Torrington, 2013).
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What is PM?
Personnel Management (PM) is called the traditional way of managing employees in organizations. This means the modern approach of Personal Management is called human resource management. The key functions of Personnel Management (PM) are administration, labor relations, and employee welfare (Torrington, 2013).
Differences between HRM and PM
Although HRM and Personnel Management look similar, there are some differences, which are discussed as follows:
| HRM | PM
|
| HRM is the modern version of managing employees in organizations | PM is the older/traditional way of managing people in organizations. |
| HRM focuses on recruitment and selection, acquisition and retention, motivation, development, and maintenance of people in organizations. | PM focuses on employee relations, employee welfare, and the administration of staff in organizations. |
| HRM assumes employees as valuable and important resources to gain expected results. | PM assumes employees as input to gain desired results. |
| Administrative functions are done to organizational goals. | Personnel functions are done to gain improve employee satisfaction. |
| Employees are provided more training and job design is done based on team works | Employees are provided less training, and job designs are done based on employee divisions. |
Table: differences between HRM and PM Source: Torrington (2013)
Virgin Groups has an HR department. As HR, Virgins Groups hires human resource managers and conducts a number of routine functions. In this department, the decisions are made by the top management of the Virgin Groups. This department mainly focuses on employee productivity and satisfaction. The human resource department of Virgins Groups focuses on employee participation, effectiveness, productivity, and culture. This department conducts strategic functions where all levels of managers are involved. Thus, the decision in the HR department is made collectively focusing on decentralization, staff participation, authority, and competitiveness (Crush, 2010).
On the other hand, Eastend Cargo Service, which is a small entrepreneurship business, does not have specific HRM or PM departments to deal with hiring quality staff and motivating them by attractive rewards schemes. The owner/director is the key leader of the Eastend Cargo Service which gains business success. The key responsibilities of the owner/manager in Eastend Cargo Service are recruitment and selection of the right people, making relationship and engaging the employees within the business, training and developing the staffs, motivating and retaining the staff for longer time periods, providing several reward and incentives schemes to improve staff motivation, retention, performance, and productivity. The owner also defines the pay structure, resolve the employee conflict, administration, values, and works for employees (Churchard, 2015).
1.2 How HRM functions help Virgin Groups in achieving its purposes
According to Fombrun and Devanna (2014) notes, HRM functions contribute a lot in gaining the purposes of business organizations including Virgin Groups. Kainazarova (2014) stated that HRM functions help Virgin Groups in different ways to gain its purposes.
Recruitment and Selection
One of the key functions of Virgin Airlines is the recruitment and selection of talented people for the right positions at the right times. HRM ensures that employees at Virgin Groups are qualified and productive. It also ensures that staff recruitment and selection process followed the Virgin Groups’ standards (Kainazarova, 2014).
Employee Engagement
HRM is responsible for building effective communication and a stronger relation with the employees at Virgin Groups. It is also responsible for engaging the staff within Virgin Groups and retain them for a long time. These functions improve the staff’s performance and productivity at the workplace and save a lot for the Virgin Groups (Kainazarova, 2014).
Training and Development
HRM plays important role in Virgin Groups to train and develop its workforces. Effective training and development programs guide the employees on business functions and their responsibilities in the workplace (Kainazarova, 2014). This also extends the staff’s knowledge and understanding of business functions, which improve business performance and productivity.
Performance
Managing employee performance in Virgin Groups is another function of HRM. HRM identifies the good performers and poor performers and takes necessary actions to improve the performance of poor performers through effective training and development programs (Kainazarova, 2014).
Employee Motivation
Motivating employees in Virgin Groups is another function of HRM. HRM defines different kinds of incentives and rewards and performance appraisals for every department, group of employees based on their performance, qualification and skills, retention, positions and responsibilities. These incentives and rewards improve the staff motivation and improve the staff retention level and productivity in workplaces of Virgin Groups (Kainazarova, 2014)…………………………..
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