Table of Contents
1.0 Role of information systems in global business.
2.0 The relationship between information systems, business strategies and e-commerce.
3.0 Relationship between information technology infrastructure and business capability.
4.0 How key information systems improve business performance and enhance decision making.
5.0 Building and managing effective and secure information systems.
A management information system is the study of people, organizations, technologies as well as their relationships. Through the management information system, an organization can maximize its benefits from investment business processes, personal and equipment (Beynon, 2009).
This report first demonstrates the role of information systems in global business. Secondly, it examines the relationship between business strategy, information systems and electronic commerce. Thirdly, the report reveals the relationship between business capability and technology infrastructure. Fourthly, it explains how key information systems can improve business performance as well as enhance decision-making. Finally, the report discloses the idea to make and manage an effective and secure information system.
1.0 Role of information systems in global business
Modern businesses are using information systems at different levels of their operations to collect, store and process data. Organizations disseminate and aggregate these data as required information to sort out the daily work of business. Every level of management including strategic, tactical, and functional uses information systems to make business decisions. For example, an organization can use a computer database to track their consumers, best-selling products, target market, consumers’ feedback, market demand and supply, etc. An organization can use the internet and websites to sell online. In fact, many modern business organizations focus on the alignment of information systems with their business goals and objectives to gain a competitive advantage. On the other hand, IT specialist in an organization depends on data management for storing, searching and analyzing data. They also manage different information systems for the needs of organization stakeholders like consumers, managers, employees. Finally, information systems provide security, integration and exchanges of business information.
Information systems are playing an important role in global electronic business. Major global organizations are using digital technologies including information and communication technologies (ICT) and the Internet to execute their business processes. In addition, E-commerce (electronic commerce) is going to be more popular with buying and selling of goods through the internet over the world. Millions of consumers are now buying products through the internet. On the other hand, lots of applications of internet and networking technologies now enable government and public organizations to make relationships digitally with businesses and people.
Information systems and modern technologies mainly IT contribute a lot in design, support, control as well as improvement of business processes. Information System (IT) is essential for new business process. Information systems are useful in the operational business processes in an organization. For instance, organizations including banks, travel agencies, webshops, hospitals, governments, multinationals companies are heavily dependent on information systems in their daily operations. IT systems and business processes are interconnected which cannot be separated, consequently, organizations needs experts on information system. The IT specialists have to know the business processes and the business leaders have to know IT because for most the modern organization’s information systems are the vital source. If it fails, the entire operation process will be broken down.
An information system is transforming today’s businesses in different ways. Information can be transferred very quickly by imaging and computer programming, and the fastest data entry, systems, and technologies. In addition, the information system can transform business by improving organizations and their management. Furthermore, information systems can transform businesses by sharing instant information. Because of lightning-fast technologies, the overall pace of business organizations is going to be faster day by day. For instance, meetings, audio or video conferences can be taken place instantly from anywhere across the global and constant decisions can be made for the businesses. Using email, mobile technology and the internet it is possible now to communicate from one nation to others within a second and know the instant business performance and to make decisions. These opportunities are possible only by the use of advanced technologies and their services.
Challenges mainly technological barrier and solutions, cultural and languages barrier are impacting significantly to developing an information system. Many countries do not have effective information technology infrastructures. Some nations do not have a sufficient electricity supply. There are limitations in telephone, mobile and internet services. There are shortages of skilled peopled dealing with technologies. In addition, each country has its own culture and tradition which may not be applied in other countries. As a result, one country’s information system is not acceptable in other countries which impact negatively the organizations which seek global trade. On the other hand, the language barrier is a big challenge. English is a universal language for most of the information technologies and their systems including the internet, computers. 62% of countries are not using English as their first language. As a result, it has been a challenge to transfer information systems in different languages.
2.0 The relationship between information systems, business strategies and e-commerce
The strategic role of information systems (IS) is to improve the image and quality of information services in a company. The information system also helps the organization in developing strategies for its operations. Information systems develop strategies to meet business goals and objectives and intend to provide a competitive advantage to the organizations…………