Information and communications technology (ICT) is the great term for information technology (IT) which plays a role in combined communications and integration of telecommunications, computers, enterprise software, storage, and audio-visual systems. This enables the users to store, access, transmit and manipulate the information.
Classification of Computer and their applications in Real World
Computer: A computer is a machine that does calculations, processes, and operations based on the instructions given by a hardware and software program (Techopedia, 2018). There are different types of computers including laptops, Ultrabook’s, 2-in-1, tablets and smartphones.
Laptop: Laptop has become a widely used item in the real world (Jett, 2018). This device is used for multiple purposes such as this device helps to store huge amount of data; Laptop use for write articles, make presentations; Use for playing games and searching for information through the internet; This plays important role in both academic and professional career; Laptop includes the facilities to the people to shop online and connect with people from different countries around the world through online; and This device makes the world smaller and bring the people closer
The laptop brings a revolution the society and makes people more efficient in their work Ultrabook: Ultrabook is a mini notebook that is very thin and low weight in design and it has extended battery life (Kyrnin, 2018). Ultrabook uses in daily life for many purposes: First of all, it is small in size and has less weight. Thus, people can easily carry this anywhere. People use the ultrabook for education and work purposes in their daily life (Rjaraman, 2016). A person uses an ultrabook to write documents, search for information about education through the internet. Ultrabook is also used to watch the news over the world through the internet. People can also play games, watch movies, paints, listen to songs by using ultrabook (Rajaraman, 2016)
Tablet: A tablet is a wireless and touch screen personal computer (PC) that is small than a notebook and large than a smartphone. Modern tablets are made with the wireless Internet or LAN and several software applications such as business applications, Web browsers and games (Computer Hope, 2018). Tablet is using nowadays for many purposes: People use the table as a monitor nowadays. People use several apps on the tablet and they can easily hold this tablet in their lap (Portocarrero, 2012). People can download games on a tablet and play from anywhere by using the internet. Tablet is used as TV in the car for the children. In addition, people use tablets for buying tickets, ordering food from restaurants, playing games etc through the internet (Portocarrero, 2012). Moreover, people can also use tablets for academic and professional purposes.
Importance of the internet for an individual
The Internet has a great impact on human life. The importance of the internet for an individual is described as follows: The important use of the internet is that people can find any information and educational topics from the internet. It gives people various sites and blogs by which people find informative content for their daily life (Worldinforms, 2018)It helps an individual to learn several things and get the knowledge he/she implement in his/her daily life. Internet helps people to connect with other people who are from different countries. There are several apps that help people to share photos and messages with different people who are living near and far-off places. Several apps such as Whatsapp, Facebook, Twitter, Instagram, etc support people to share photos and messages. The Internet also provides a feature known as video calling. This is an important feature of the internet (Worldinforms, 2018). Internet helps people to download or stream TV shows and movies. On the other hand, Internet has become an essential thing for students. They take lots of information on many things that help them to increase their knowledge (Worldinforms, 2018)
In addition, the Internet is a great platform for selling or buying products. People can purchase their desired goods and services from the internet. The Internet also helps people to become socialized. They make new friends through the internet by using lots of social networking sites (Worldinforms, 2018). Organizations can understand the importance of the internet in business in terms of e-commerce, Digital Marketing and Internet banking models (Kilient Solutech, 2016). The Internet gives great benefits for business communication. Internet is an easy way for a business to easily connect with its customer. Business organizations use the high-speed internet to increase business production (Klient Solutech, 2016). Business organizations are getting data of the customers and buying habits by depending on the internet. Every business person is searching for online business ideas. People are now working from home for the companies that do online business (Klient Solutech, 2016). Business information is fastest because of the internet. Thus, a businessman can see all of this through the internet and this becomes the backbone of an offline business to sell products online. Nowadays, the internet has become the heart of online business (Klient Solutech, 2016).
The use of Social Media has changed how businesses use Information and Communication Technology (ICT)
Social media has changed how businesses use ICT in their business. There is no fact for guessing that business communication has changed extremely because of social media and the advancements of technology (Menon, 2017). Business communication is definitely an important feature in an entire system, and it is very significant for businesses to keep them close to the customers (Menon, 2017). While social media used in business, it was more applicable to the customers who wanted to discuss personal information or products detail with each other. On the other hand, social media communication has spread in businesses organization. It has changed the dynamics of how business organizations communicate with their customers and staff both internally and externally (Menon, 2017). Social media is an important communication channel for business organizations.
Business organizations that are very serious to reach their customers, always focus on social media and advanced technologies for proper business communication (Menon, 2017). From both marketing and advertising in business to customer service, social media has had a great impact on the ways of businesses engage or interact with customers and stakeholders (Johansson, 2017). The great impact of social media provides great customer services and ways to interact with its stakeholders. Customer service always is about connecting business organizations with their customers. In addition, facilities of social have created relationships in a natural manner that is helpful to timely assistance (Johansson, 2017). Business organizations use social media to interact with their customers and stakeholders and also identify both positive and negative feedback from their customers at any time and improve their negative sides easily (Johansson, 2017). For example, Delta Airlines use their Twitter account to interact with its 1.13 million followers or customers. When lots of strategies of Delta involve branding or marketing, great communication has created with its customers.
A computer is a machine that does calculations, processes, and operations based on the instructions given by a hardware and software program (Techopedia, 2018). There are different types of computers including laptops, ultrabooks, 2-in-1, tablets and smartphones. Then, the internet is used for business communication and contact with business stakeholders. Social media is used as a marketing tool in the business to increase brand image and attract customers.