Business Culture and Responsibilities Assignment_Learning Outcome 2 (GC01123)

Learning Outcome: 02

Task 2.1 Explain what is meant by ‘diversity in the business context

Workplace diversity refers to the variety of differences between individuals in an organization. Diversity not only includes how individuals identify themselves but also how others perceive them. Diversity within a workplace encompasses race, gender, ethnic groups, age, religion, sexual orientation, citizenship status, military service, and mental and physical conditions, as well as other distinct differences between people. There are many benefits to having a diverse workplace. For starters, organizations that commit to recruiting a diverse workforce have a larger pool of applicants to choose from, which can lead to finding more qualified candidates and reducing the time it takes to fill vacant positions. Businesses that do not recruit from diverse talent pools run the risk of missing out on qualified candidates and may have a more difficult time filling key roles, which increases recruitment costs.

Managing diversity in the workplace presents a set of unique challenges for HR professionals. These challenges can be mitigated if an organization makes a concerted effort to encourage a more heterogeneous environment through promoting a culture of tolerance, open communication, and creating conflict management strategies to address issues that may arise. To manage a diverse workplace, organizations need to ensure that they effectively communicate with employees. Policies, procedures, safety rules, and other important information should be designed to overcome language and cultural barriers by translating materials and using pictures and symbols whenever applicable.

Diverse work teams let employees get to know and value one another on an individual basis and can help break down preconceived notions and cultural misunderstandings. To build a diverse workplace, it is crucial to recruit and hire talent from a variety of backgrounds. This requires leadership and others who make hiring decisions to overcome bias in interviewing and assessing talent. If organizations can break through bias and hire the most qualified people, those with the right education, credentials, experience, and skillsets, a diverse workplace should be the natural result.

Task 2.2 Recognise the benefits of having a diverse workforce

67 percent of job seekers said a diverse workforce is important when considering job offers and 57 percent of employees think their companies should be more diverse. These numbers are telling. Not only can organizations fill positions with qualified candidates more quickly by recruiting from different talent pools, but a diverse workforce also benefits their employer brand which is crucial when it comes to getting the right talent. Having a diverse workforce with multi-lingual employees and employees from varying ethnic backgrounds can also be helpful for organizations that want to expand or improve operations in international, national, regional, and local markets.

There are many benefits to having a diverse workplace. For starters, organizations that commit to recruiting a diverse workforce have a larger pool of applicants to choose from, which can lead to finding more qualified candidates and reducing the time it takes to fill vacant positions. Businesses that do not recruit from diverse talent pools run the risk of missing out on qualified candidates and may have a more difficult time filling key roles, which increases recruitment costs. More benefits to having diversity in the workplace:

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Unit 2 The Customer Service in a Business_Assignment Help

Unit 1 Business Culture and Responsibilities Assignment Solution

• Employees from diverse backgrounds imbue organizations with creative new ideas and perspectives informed by their cultural experiences
• A diverse workplace will help organizations better understand target demographics and what moves them
• A diverse workplace can better align an organization’s culture with the demographic make-up of America
• Increased customer satisfaction by improving how employees interact with a diverse clientele and public

By working alongside people of different backgrounds, experiences, and working styles, creative concepts can be born from bouncing ideas off of each other and offering feedback and suggestions. Whereas one person may be great at generating exciting, out-of-the-box ideas, another individual may have the necessary experience to execute it; so it is essential to play on each individual’s strengths and collaborate with others in the team. Employees are more likely to feel comfortable and happy in an environment where inclusivity is a priority. Equality in the workplace is important for encouraging workers from all backgrounds to feel confident in their ability and achieve their best. The higher the team morale, the more productive employees are…………..

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