• Home
  • Study Resources
    • group1
      • Business
        • Accounting & Finance
        • Business Environment
        • Business Law
        • Business Plan
        • Change Management
        • Economics
        • Human Resource Management
        • Innovation and Entrepreneurship
        • Operation Management
        • Organisational Behavior
        • Project Management
        • Sales & Marketing
        • Strategic Management
        • Business
        • Accounting & Finance
        • Business Environment
        • Business Law
        • Business Plan
        • Change Management
        • Economics
        • Human Resource Management
        • Innovation and Entrepreneurship
        • Leadership & Management
        • Operation Management
        • Organisational Behavior
        • Project Management
        • Sales & Marketing
        • Strategic Management
    • group2
      • Research
        • DBA Thesis
        • Dissertation Undergraduate
        • Dissertation Postgraduate
        • M.Phil / P.H.D Thesis
    • group3
      • Research Proposal
        • DBA Research Proposal
        • Proposal for Undergraduate
        • Proposal for Postgraduate
        • M.Phil / P.H.D Proposal
    • group4
      • Others
        • HND in Business
        • HND in Education
        • HND in health / social care
        • Knowledge Management
  • Blog
  • About Us
  • Contact Us
    • RegisterLogin
    • GET STARTED
Global Coursework
  • Home
  • Study Resources
    • group1
      • Business
        • Accounting & Finance
        • Business Environment
        • Business Law
        • Business Plan
        • Change Management
        • Economics
        • Human Resource Management
        • Innovation and Entrepreneurship
        • Operation Management
        • Organisational Behavior
        • Project Management
        • Sales & Marketing
        • Strategic Management
        • Business
        • Accounting & Finance
        • Business Environment
        • Business Law
        • Business Plan
        • Change Management
        • Economics
        • Human Resource Management
        • Innovation and Entrepreneurship
        • Leadership & Management
        • Operation Management
        • Organisational Behavior
        • Project Management
        • Sales & Marketing
        • Strategic Management
    • group2
      • Research
        • DBA Thesis
        • Dissertation Undergraduate
        • Dissertation Postgraduate
        • M.Phil / P.H.D Thesis
    • group3
      • Research Proposal
        • DBA Research Proposal
        • Proposal for Undergraduate
        • Proposal for Postgraduate
        • M.Phil / P.H.D Proposal
    • group4
      • Others
        • HND in Business
        • HND in Education
        • HND in health / social care
        • Knowledge Management
  • Blog
  • About Us
  • Contact Us
  • RegisterLogin
  • GET STARTED

Business Environment

Global Coursework has huge resources and study materials for students across the world. It has now over 10 millions documents
  • Home
  • Blog
  • Business Environment
  • A Business Letter at The Investigation on Customer Complaints (GC01133)
A Business Letter at The Investigation on Customer Complaints

A Business Letter at The Investigation on Customer Complaints (GC01133)

  • Categories Business Environment
  • Comments 0 comment

LO2

2.1 Agree on the purpose, content and style for the range of business documents

Business letters are used to communicate with individuals outside of the office. Recipients may include customers, colleagues in other businesses, service providers, professionals who advise the business, government officials, and job applicants. A business letter is usually formatted in block style, in which all of the elements of the letter, except the letterhead, are aligned with the left margin. It can be emailed or delivered by mail. If a letter is sent in the text of an email, the sender includes his name, job title, and contact information at the bottom of the email. A letter is developed as follows:

A business letter

Date: 25 July 2018

To: Manager

Rose and Crown Hotel Ltd.

55 High Street Wimbledon,

Wimbledon,

London SW19 5BA,

The UK.

 

Dear Sir/Madam

Subject: Investigation of customer complaints

The study on customer complaints discloses a number of issues. At first, the customer complained about the front desk staff and their skills. Then the customer complained about the delay in check-in and checks out. Finally, the customer issued a report about the customer service is not enough.

Our Recommended Resources:

Unit 1 Business Culture and Responsibilities Example Assignment

Managing Risks Assignment with Greggs Plc

The first and last complaint is authentic. There are many other customers who have reported the problems. The reason for the first problem is the main staff of the front desk was absent that day as he was sick. There are not sufficient staff who can take care of the case well. The last reason occurred for the current overload of customers at the hotel. As enough staffs were not present that day, the problem arose. There is no valid reason for the second problem.

Greenwich hotel can take a few steps to handle the situation. Firstly it must train the staff well as they can take control of the situation. Secondly, they can organize the staff’s work well so that there are no complications for the staff to serve the customers well. This can help to solve the delay problem. Finally, they can take the necessary steps to stop the check-in and check out problems.

Many thanks for hiring me for investing in the issues that arose in the Greenwich Hotel.

 

Yours Faithfully

XYZ

Analyst and Reporter

2.2 The learner should provide an assignment on showing good research in relation to the required documents.

For different types of documents such as letters, memos, reports, or charts, different types of technologies and contents are used to serve their purposes. To create the documents a number of technologies and computer software are used that are Microsoft word, excel, PDF, Google Drive, iCloud, CRM database, printer, etc. For example, MS Word is used to write the report, MS Excel to prepare the charts. Both MS Word and MS Excel are used to produce the table (Hammer, 2015). A normal or standard way of inputting text into a computer (or in the olden days was a typewriter) is through a keyboard. It can be a wireless or wired keyboard or a touch-pad depending on the device you are using. In a keyboard, the user presses the specific key for each character that needs input and this is transferred to the word processing software that is available, installed or being used on the device (Westerman, 2016)………..

 

Full Documents Click Download Button

Free – Download Checkout Added to cart

  • Share:
author avatar
Editorial Team

Previous post

Sample Assignment on The Business Environment (GC01130)

Next post

Unit 1 Business Culture and Responsibilities Example Assignment (GC01134)

You may also like

Professional Discussion Individual Presentation Paper
Professional Discussion Individual Presentation Paper (GC01809)
31 October, 2021
BMS412 Business Environment Assignment with Morrisons (GC01808)
31 October, 2021

Executive Summary This paper aims to demonstrate the impacts of the internal and external factors on Morrisons. Morrison is the Yorkshire food store serving customers across the UK in where …

Assignment on The Context of Business_ Starbucks
Assignment on The Context of Business_ Starbucks (GC01807)
31 October, 2021

Leave A Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

    Treading Quarry

    Impact of Information Technology on Employee Performance in Retail Sector (GC02036)
    Impact of Information Technology on Employee Performance in Retail Sector (GC02036)
    11Jan2022
    Unit 16: Managing Communications, Knowledge and Information (GC015)
    Unit 16: Managing Communications, Knowledge and Information (GC015)
    04Feb2020
    Strategic Macro-Environmental Factor Analysis (GC012)
    Strategic Macro-Environmental Factor Analysis (GC012)
    04Feb2020
    Three Types of Economies and Economic Problem of Scarcity (GC011)
    Three Types of Economies and Economic Problem of Scarcity (GC011)
    04Feb2020
    Unit 16: Managing Communications, Knowledge & Information (GC010)
    Unit 16: Managing Communications, Knowledge & Information (GC010)
    04Feb2020
    Managing Communications, Knowledge & Information (GC009)
    Managing Communications, Knowledge & Information (GC009)
    04Feb2020
    The Macro Environment And Business (GC005)
    The Macro Environment And Business (GC005)
    04Feb2020
    Significance of Micro-Environment And the Context of Economics (GC004)
    Significance of Micro-Environment And the Context of Economics (GC004)
    04Feb2020
    Briefly Describe the Term Macro Economics (GC003)
    Briefly Describe the Term Macro Economics (GC003)
    04Feb2020
    HND in Nursing: Group Clinical Supervision (GC002)
    HND in Nursing: Group Clinical Supervision (GC002)
    04Feb2020

    Login with your site account

    Lost your password?

    Not a member yet? Register now

    Sign up for Newsletter

    Become an Instructor

    Join our community of students around the world and sell your courses.

    Learn More

    Our Main Categories

    • Business
    • DBA Research Proposal
    • Research Proposal
    • Research
    • Blog

    Get To Know Us

    • Home
    • Privacy
    • Terms
    • About Us
    • Contact Us

    Contact Us

    • info.globalcoursework@gmail.com
    • +44(0)7805072437
    • 56B Bigland Street, London, E1 2ND UK.
    Facebook-f Twitter Linkedin-in Youtube

    Global Coursework all Copyright Reserved @2020

    • Home
    • Privacy
    • Terms
    • About Us
    • Contact Us
    [miniorange_social_login shape="longbuttonwithtext" theme="default" space="4" width="240" height="40"]

    Login with your site account

    Lost your password?

    Not a member yet? Register now

    Register a new account

    Are you a member? Login now