Table of Contents
2.0 Examine the management style and state the principle and functions of management used by the CEO of British American Tobacco.
3.0 Analyze the steps taken with regard to organizational structure in order to achieve high performance and state the organizational culture at British American Tobacco and its impact on the employees.
4.0 Describe the leadership style of the CEO of British American Tobacco to enhance organizational effectiveness.
5.0 Analyze the effects of power, influence and conflict at the British American Tobacco.
6.0 Discuss the various types of motivation used at British American Tobacco.
7.0 Use appropriate corporate examples and literature to justify your stand.
8.0 Suggestions / recommendations (strategies) to increase organizational performance.
The management system, leadership style, structure and culture have a significant impact on business growth and sustainability (Alliger, 2019). According to Andaleeb (2018), the business firm also is affected by the power system and conflicts among the employees and upper and lower-level managers. To manage the conflicts and other satisfaction of the employees, motivation is used by the business firms. In this assignment, these concepts are described on the basis of the performance of British American Tobacco plc (BAT). BAT is situated in London and operates business functions in the international market. Normally, this company is tobacco-based company and produces cigarettes and nicotine-type products for the customers. This company was founded in 1902 and now it has operated production in 180 countries (BAT, 2020). This company is normally based on quality and customers base. In the global market, this company has high brand loyalty and image. Especially, this company has a growth rate and profits. The revenue of BAT was £25.877 billion, operating income was £9.016 billion and net income was 5.849 billion in the year 2019 (BAT Annual Report, 2019).
This company also plays a significant role in the removal of unemployment problem from the world and more than 55,000 staffs are working here. The overall situation of this company is good enough because this company has a higher level of employee and customer satisfaction. This assignment contains the examination of the management approach and management principles along with and management functions that are applied by BAT’s CEO. Secondly, the assignment contains the ways of creating favorable structure and culture in the case of BAT for establishing the good position of the business in the inside and outside area. Thirdly, the assignment covers the discussion of leadership styles and the favorable style for BAT’s CEO by which the CEO can achieve the target of business. Fourthly, the assignment shows the effect of power, influence and conflict on the performance level of BAT. Fifthly, BAT’s motivation techniques are also outlined here. Then the literature review is also presented for supporting the statements of this assignment. The final part of the assignment contains the suggestions for BAT by which this company can ensure a good quality management approach, leadership style, motivation technique, favorable structure and culture.
2.0 Examine the management style and state the principle and functions of management used by the CEO of British American Tobacco
The term management style is a system of managing the human resources and other operational activities of a business. Brayfield (2017) stated that the managers are the ultimate users of management styles for managing all capital and human resources for achieving business goals and objectives. The managers or CEO of an organization can be applied one or more management styles for controlling all the resources and functions of the business. The styles can be authoritarian, visionary, transactional, democratic and laissez-faire style. Every style of management has negative and positive factors. That is why the managers need to consider the positive and negative impacts of these management styles and choose the best style for managing all the business activities. The CEO of British American Tobacco has followed the participative or democratic management style in the organization (BAT Annual Report, 2019). The CEO of British American Tobacco has communicated with every part of the business and collected the information and suggestions from every section for making a quality decision. The CEO of British American Tobacco has distributed the decision to all departments and mentioned necessary guidelines to the implementation party.
The CEO has performed several managerial functions to ensure quality management of every task of the business. Firstly, the CEO has created plans and discussed the plans with every department to reexamine the feasibility of the plan. Then, the CEO has organized the necessary men, materials, machines and money for implementing the plan. After that, the CEO has done staffing functions and led the employees with accurate direction and motivation (BAT Annual Report, 2019). Finally, The CEO of BAT has controlled all the functions by finding errors and taking necessary steps for mitigating errors. The CEO of BAT has also followed the main principles of management. Firstly, He has made the division of work and mentioned the authority to ensure discipline, and unity of command for accomplishing all the division of work (BAT Annual Report, 2019). Then, the CEO has set the remuneration, equity, and unity among the employees for ensuring the stability of the business in the competitive market. Baldacci (2018) The CEO also has made the business policies on the basis of the democratic model and the best application of management principles. The management style of the CEO of BAT has brought the good position of BAT in the domestic as well as international market. This style also satisfies the employees and other stakeholders of British American Tobacco.
3.0 Analyze the steps taken with regard to organizational structure in order to achieve high performance and state the organizational culture at British American Tobacco and its impact on the employees
Organizational structure is very much important for achieving the goals and high performance of an organization. According to Burke and Smith (2019), an organization structure is a set of activities that’s included some roles, rules and responsibilities. The organization must need to set up some structures for achieving the goals and maintain the daily activities of an organization. The organization structure helps to flow the information and directions from upward to downward. For establishing an organizational structure, British American Tobacco must need to follow the following steps:
Firstly, the company must need to follow the government plan for establishing the new company and overall rules and regulations. Secondly, the managers need to distribute the works among the employees for accomplishing the targeted goals of the organization (Burke and Smith, 2019). Thirdly, the management body of the organization must need to communicate upward to downward as well as outside of the organization for achieving high performance for the organization. British American Tobacco always follows the above fictional activities and maintains good communication between the organization as well as outsiders of the origination (BAT Annual Report, 2019). It also follows the organizational structure model such as functional structure, divisional structure, matrix structure, team structure and so on……………………………..