Unit 4 Management and Operation Assignment Help (GC01925)

Table of Contents

1.0 Introduction.

2.0 Different roles and characteristics of a leader and a manager

2.1 Definition of managers and leaders.

2.2 Differences between managers’ and leaders’ roles.

3.0 Apply the role of a leader and the function of the manager in given contexts.

3.1 How the role of a leader and the function of a manager apply in different situational contexts

3.2 Application of different leadership theories and models.

3.3 Strengths and weaknesses of different leadership approaches in workplaces.

4.0 Demonstrate an appreciation of the role leaders and managers play in the Operations function of an organization.

4.1 Key approaches to operation management and role of leaders and manager

4.2 Importance of operation management in gaining objectives of businesses.

4.3 Applications of operations management and factors that impact the wider business environment

5.0 Demonstrate an understanding of the relationship between leadership and management in a contemporary business environment

5.1 Environmental factors that affect operational management and decision making by leaders and managers

5.2 How different factors affect the business environment and wider community.

6.0 Conclusion.

References.

1.0 Introduction

Management of an organization is an important task for the firm’s managers. Among various types of management, operational management is one of them. Mahadevan (2018) stated that operational management indicates the management of the operating activities of an organization. The key roles and responsibilities of operational managers are coordinating the men and materials at the right time at the right place. According to Chary (2018), operational management is the process of converting inputs into outputs. This management is also concerned with various decisions making for the firm for achieving the strategic and operating goals of the organization. Render (2017) organization is two kinds; one is manufacturing and another is the service sector. This paper is prepared on the basis of a case study on Amazon.

This company is introduced in America that normally technology-based company. The main operational activities of Amazon are e-commerce and cloud computing, as well as artificial intelligence. It is no confusion that Amazon is considered the largest e-commerce site and cloud computing system around the world. In the 1^st activity; the study describes the details about the leader and managers. In the second activity; the leader’s, as well as a manager’s roles, are described. In the third activity; various models of managers and leaders are explained with not only strengths but also weaknesses.

2.0 Different roles and characteristics of a leader and a manager

2.1 Definition of managers and leaders

Managers

A manager can be defined as a person who organizes, manages, operates and follows up the activities of an organization (Kelchner, 2019). Manager performs several functions in an organization. The manager is responsible for organizing the activities and for doing so he or she can do whatever he or she wants to for the betterment of the organization. The manager has the authority to treat employees in a manner so that the employee can perform in an efficient way in the workplace. The manager has the power to follow up the organization’s budget and prepare future goals of the organization (Tutor2u, 2018). The manager of an organization must have expertise in various skills such as communication skills, problem-solving skills, decision-making skills. In addition, a manager needs critical thinking skills, innovation and creative skills.

In the management hierarchy, there are different stages of managers like a top-level manager, departmental head, functional level manager, group manager and line manager. According to The Balance Careers (2018), there are various types of traits that a manager should have possess to be a good manager such as a positive attitude, honesty, integrity, ability to work with people, empathy, patience, flexibility etc. Thus, managers play an important role in any kind of organization and they are responsible for using the resources of the organization to achieve the overall organizational goal.

Leaders

A leader can be defined as a person who influences others to work in a particular way. Leaders have to perform several works in an organization. A leader has to motivate workers and has to perform things to improve the quality of work of his subordinates. The leader has the power to do things right through his motivation power. A leader also formulates the goals and vision for the organization. A leader is responsible for the works done by the employees of the organization. The leader follows up on the progress done by the employees of the organization. The leader communicates with the employees about their problems and tries to solve the problems to get better performance from the employees.

To motivate and direct the employees of the organization leaders must have possessed several skills including honesty, trustworthiness, integrity, creativity, team building skill, problem-solving skills, visionary skills, and critical thinking skills (Doyle, 2019). Additionally, leaders have to possess some traits such as working with people, multicultural sensitivity, patient, positive attitude, working under pressure, willingness to work hard and commitment etc. There are several types of leaders as a managerial leader, inspirational leader, motivational leader, relational leader and transformational leader (Mack and Ria, 2017). Leaders play a significant role in the business organization and are responsible for the better performance and profitability of the organization (MSG, 2018).

2.2 Differences between managers and leaders roles

Leaders are the person who has leadership skills and managers are the person who has managerial skills in the organization (Arudda, 2018). According to Lucas (2016), Leadership refers to the skills of individuals and management is disciplined work.

Manager	Leader
Managers are responsible to create the goal of the organization.	Leaders are responsible for creating the vision for the organization.
Managers are responsible for controlling the risks of the organization.	On the other hand, leaders take the risks of the organization.
Managers are responsible for making decisions for the organization.	Leaders are responsible for facilitating the decision of the organization.
A manager organizes, manages and operates his/her people in the organization.	A leader motivates the employees of the organization.
A manager direct, control, plan and coordinate various activities of the organization.	A leader motivates and peruses his or her employees to get better performance in the organization.
A manager directs his or her employees about how to do work in an efficient manner.	A leader motivates his or her employees how to get success in the future.
A manager has a belief in constant work.	Leader beliefs in the change in the near future.

3.0 Apply the role of a leader and the function of a manager in given contexts

3.1 How the role of a leader and the function of a manager apply in different situational contexts

Amazon is the world’s largest e-commerce business in terms of revenue and market capitalization. The leader of Amazon is Jeff Bezos. He has been performing as a leader since1996. Now it has 5600 managers to perform its activities worldwide……………………………………

Operation Management