Table of Contents
1.1 Develop a set of own responsibilities and performance objectives.
1.2 Evaluate own effectiveness against defined objectives.
1.3 Make recommendations for improvement
1.4 Review of how motivational techniques can be used to improve the quality of performance.
2.1 Develop solutions to work-based problems.
2.2 Communicate in a variety of styles and appropriate manner at various levels.
2.3 Identify effective time-management strategies.
3.1 Explain the roles people play in a team and how they can work together to achieve shared goals.
3.2 Analyze team dynamics.
3.3 Suggest alternative ways to complete tasks and achieve team goals.
4.1 Evaluate tools and methods for developing solutions to problems.
4.2 Develop an appropriate strategy for resolving a particular problem.
4.3 Evaluate the potential impact on the business of implementing the strategy.
According to Guzman and Choi (2015), employability skills can be recognized as transferable skills that are essential for a person to make his/her employable. The employees of a business organization have focused on a number of skills in the workplace (Mansour, 2016). The key employability skills include communication skills, team working skills, problem-solving skills, decision-making skills, planning skills, self-management skills, learning skills, technological skills, and others. This assignment includes key four tasks.
The first task of this assignment develops its own responsibilities and performance objectives that help to develop the self-assessment in the workplace. Then, the first task evaluates the own effectiveness, makes effective recommendations for improvement and reviews how the motivational techniques can be applied to improve performance quality. The second task of this assignment develops different solutions related to work-based problems and identifies different strategies related to effective time-management.
The third task of this assignment explains the roles that people play in a team and how they work together to achieve the shared goals, analyze the team dynamics, and suggests other ways to complete the tasks and meet the team goals. The fourth task of this assignment evaluates methods or tools to develop solutions to problems, develops an appropriate strategy to solve a particular problem and evaluates the potential impact on the business of implementing the strategy.
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1.1 Develop a set of own responsibilities and performance objectives
Job Title: Care Home Manager
|SMART Objectives||Own responsibilities||Date to be achieved by||Date to be reviewed||Progress update|
|1. To update CV||My responsibility is to update my CV from time to time.||30 September 2019||30 June 2019||30 July 2019|
|2. Todo on the job training||My responsibility is to do on the job training from time to time||30 September 2019||30 June 2019||30 July 2019|
|3. To attend managerial courses||As a care home manager, my responsibility is to attend managerial courses.||30 September 2019||30 June 2019||30 July 2019|
|4. To improve customer service skills||This is my responsibility to improve customer services||30 September 2019||30 June 2019||30 July 2019|
|5. To do volunteer work||I can work as a volunteer whenever I get a chance to gain skills and experiences||30 September 2019||30 June 2019||30 July 2019|
|6. To research managerial skills|
|I can search for several sources, books, journals and websites to improve my managerial skills||30 September 2019||30 June 2019||30 July 2019|
1.2 Evaluate own effectiveness against defined objectives
|1. To update CV||My performance has been very good and steadily achieving my objectives. However, I can follow a mentor to improve in writing a CV.|
|2. Todo on the job training||I am now good at job training because I have improved a lot|
|3. To attend managerial courses||Attending several managerial skills has improved my managerial skills. Now I am more confident than ever before to manage my works and followers in the workplace.|
|4. To improve customer service skills||I have improved my customer service skills a lot that is now making me happy with my customers more than ever before.|
|5. To do volunteer work||Workings as a volunteer at different organizations have increased the several interpersonal skills that will support me to develop my career.|
| 6. To research managerial skills|
|I am now fully capable for research managerial skills. I have learned how to study several sources and collect data from different sources………………………|