Table of Contents
Chapter 1: Introduction and Background.
Chapter 2: Literature Review.
Chapter 3: Methodology.
Chapter 4: Result of Primary Research.
Chapter 5: Stakeholders.
Chapter 6: Conclusion and Recommendation.
Chapter 7: Review of Primary and Secondary Methodology.
Chapter 8: Personal Reflection.
Appendix A: Agreed Project Proposal
Appendix B: Survey Questionnaire.
I am very grateful to my honorable supervisor/tutor who supervised my research work and provided me effective guidelines and feedback. Following the feedback and comments of my tutor, I have successfully completed this research work. Additionally, I would appreciate my husband who supported me a lot in the way of reducing my stress and depression in doing this research work.
There are some important things that have been come to light through this research work. The most important of them is the maintenance and application of the Equality Act 2010. the researcher has found that service providers of the health and social care sector do not maintain this act properly. They are not honest about their duties towards the people. The authority is also not strict about this as they have not taken any action if any service provider breaks this legislation. In fact, the authority themselves are not maintaining this legislation properly. So, it is not a good side for the health and social care sector. Another factor is the satisfaction level. From the research, it can be said that the service providers are not satisfied with this legislation. Many of them are not clear about this legislation. It is a very surprising as well as dangerous matter. People must know about the laws to provide the right service to the right person. If they do not have any kind of idea of the legislation, they cannot do their duties properly. Learning about the Equality Act 2010 is a must factor to fulfill someone’s duties. Many services providers said they are not satisfied with this act and in some cases, it becomes very difficult for them to maintain this action.
The finding of this research shows Majority of the participants said the service providers have to obey the rules of the Equality act to ensure a good working environment in the organizations. Another group of participants said the service providers need to distribute the agenda among the staff as well as managers for informing the new policies. A number of participants said the authority needs to monitor the equality policies to protect the protected characteristics from discrimination. Most of the participants said the authority needs to arrange further training for the managers for maintaining the laws of the Equality act. The participants also said the authority should provide guidance for every policymaker to follow the equality act to make the policy of the organization and protect the people from discrimination at the workplace. Finally, government and other organizations must consider this matter. They should discuss the laws and may bring some changes to these laws. Then people may be satisfied with the laws and are more willing to maintain the laws. Another factor which is found from this research work is that bringing some kind changes in these laws so that they can be much more helpful for those people.
Chapter 1: Introduction and Background
Health and Social Care sector is an important sector for any country of the world. This sector ensures good health conditions for the people of a country. Without a healthy population, no country can improve in any sector as people must have that perfect health condition to participate in any kind of work. Nowadays Health and Social Care sector works like a very large sector not only to ensure proper health conditions for the people but also to ensure a healthy environmental condition (Field and Oliver, 2014). According to Potter and David Lowe (2018), legislation can be defined as the practice of the power and function of making rules which the government or any other organization have promulgated. There is also some legislation for the health and social care sector. It is necessary because the legislation can bring some conditions under which people will get their services properly from the health and social care sector. Government and other organizations implement some policies, laws, procedures which will act as a protective factor for the people. These legislations have a great impact on the providers of the health and service are sector. These laws also affect the mind of service users. Service users can get the maximum protection and benefits through these legislations. These legislations have made guidelines for the service providers of the health and care sector. The guidelines show that how the providers should treat the customers. These laws also guide that exactly what kind of services will be provided to the people.
Equality Act 2010 is one of the key legislation in the Health and Social Care sector. According to NHS (2020), the Equality Act 2010 ensures equality duties for all public sector bodies. This means service providers must integrate the advancement of equality in their workplaces and duties. Ali and Burns (2013) stated that Equality Act 2010 protects different characteristics including age, disability, belief or religion, sex and sexual orientation, race, marriage and civil partnership, and gender reassignment. On the other hand, the Department of Health (2011) disclosed that this act prohibits discrimination, adjustments for disabled persons, discrimination for supplementary, and others like harassment and victimization. A report published by Care Quality Commission (2019) disclosed that due to the imposing of the Equality Act 2010 the relation between equality for health, providing good quality care and equality for health is now well established. Equality and Human Rights Commissions (2020) said Equality Act 2010 meets the need to eliminate discrimination, advance equality of opportunity, and foster good relations among diverse groups of people in the workplace.
In this report, research is done on the impact of the Equality Act 2010 on service providers in UK Health & Social Care. Some questions are developed and selected to do the research process. The survey process is done to find out the answers of these questions and make this research more accurate and reliable for all.
The Equality Act 2010 established equality duties for all public sector bodies which aim to integrate consideration of the advancement of equality into the day-to-day business of all bodies subject to the duty. The Equality Act 2010 is applicable to all health care providers. According to this act, it is the right for everyone to be treated with respect and dignity. This act prohibits discrimination on named grounds, called “protected characteristics”. These protected characteristics include sex and sexual orientation, belief, race, maternity and paternity, disability, gender, age, etc. Additionally, this act prohibits some indirect discrimination including victimization and harassment. This act also applies to employment. It is essential for every service provider to understand this act clearly and preciously to reduce unlawful discrimination, ensure quality in the workplace, foster relationships among different equality groups, and promote advanced equality of opportunity. However, many health and social care providers are not aware of the implication and impact of this act in the workplace ((NHS, 2019). Thus, this study will conduct a study on the implication and impact of Equality Act 2010 on the health and social care sector in terms of service provider……………………….
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