Table of Contents
2.0 Examine the management style and state the principle and functions of management used by the CEO of British American Tobacco.
3.0 Analyse the steps taken with regard to organizational structure in order to achieve high performance and state the organizational culture at British American Tobacco and its impact on the employees.
4.0 Describe the leadership style of the CEO of British American Tobacco to enhance organizational effectiveness.
5.0 Analyse the effects of power, influence and conflict at British American Tobacco.
6.0 Discuss the various types of motivation used at British American Tobacco.
7.0 Use appropriate corporate examples and literature to justify your stand.
8.0 Suggestions / recommendations (strategies) to increase organizational performance.
Management is the system of making plans, organizing and controlling plans and people for attaining the main objectives (Cole, 2017). Mobley (2018) noted that Leadership is also important in the business field to train, lead and motivate the employees and run the business in an accurate format. Additionally, business structure, culture and motivation are required to maintain the business’s success and growth. This report evaluates the management and leadership systems of British American Tobacco (BAT). This company was established in 1902 and head office in London. This firm is creating a huge brand image in the international market. The main products of the company include cigarettes, nicotine and tobacco. More than 200 international markets are covered by this company (BAT, 2020). The profitability and share price growth are very attractive. In 2019, this company was earned revenue of £25.877 billion, operating income of £9.016 billion and net income of 5.849 billion (BAT Annual Report, 2019). The amount of employees of this company is 55,000 who are working all over the world (BAT Annual Report, 2019).
Since British American Tobacco is an international business firm, this company needs to use suitable management and motivation techniques for managing the employees of national and international areas. This company has to give more importance to the employees’ satisfaction through good strategy and techniques. Firstly, this paper evaluates the management approach and management principles along with and management functions that are applied by BAT’s CEO. After that, this paper contains the pattern of making good and smooth organizational structure and culture of BAT for establishing well-working nature in the business firm. Then, this paper reveals the discussion of leadership styles for BAT’s CEO to influence the behavior of the employees. Then, this paper represents the outcomes of power, influence and conflict in the workplace. After that, the motivation ways of BAT are described in detail in this paper. The paper also includes the literature views and corporate examples for the overall outcomes of the paper. Then, some of the ways or strategies are mentioned for British American Tobacco by which this firm can attain its business aims, objectives and purposes. The overall report develops the management and leadership styles and motivation techniques by which BAT can emerge as the main targets and establish this company as a well-renowned company throughout the world.
2.0 Examine the management style and state the principle and functions of management used by the CEO of British American Tobacco
Cole (2017) classifies management style in several distinctive categories, namely- Visionary, Authoritarian, Transactional, Laissez-faire and Democratic management style. The managers who go along with a visionary management style tend to follow charismatic, motivational and strategic qualities for overseeing business activities and to achieve the vision of the business. The transactional management style is based on offering prizes and stimulus to the employees to get the most out of them. On the other hand, when managers are the sole decision and policymakers and give specific direction to their subordinates, it is referred to as the authoritarian management style (Dadich and Doloswala, 2018). In a democratic management system, a cooperative policy-making approach is followed. The manager often takes suggestions from his subordinates for decision-making purposes. When the employees are trained and mentored to amplify their efficiency, this kind of management system is called the servant management style. Then there is laissez-faire which refers to a management style where the employees can state their opinion for decision and policy-making processes in the organization (Eden and Ackermann, 2018). Lastly, managers put in a centralized authority to generate business policies and implement them in an autocratic management style. The principles of management comprise Distribution of work, discipline, authority, the solidarity of order, compensation, centralization, stability, value and activity.
There are some functions performed by managers within an organization. Eden and Ackermann (2018) describe the duties of a manager by stating that he has to generate plans and make policies for the organization and manage all the requirements for the proper implementation of the plans and policies. Besides, the manager works as the director for the employees by maintaining business policies and providing instructions to achieve the goal of the business. In addition, managers are also responsible to carry out the controlling functions (Eden and Ackermann, 2018).
The management body of British American Tobacco follows the democratic management style to conduct their business activities all over the world. The decision-making process of BAT is decentralized and based on the priority of the task at hand (British American Tobacco, 2020). The upper and lower level works cooperatively in BAT. Their collaboration in planning business activities and policies is evident. Moreover, all the principles of management are followed by the managers of British American Tobacco. They are responsible for the organizing, planning, leading, staffing and controlling functions of the organization to accomplish the vision and mission of the company……………….