Table of Contents
Products and services.
The physical distribution system of Zamzam International
Zamzam International’s Webpage.
The online distribution system of Zamzam International
2.0 Analyse the key operation management process in organizations.
Restock process in Zamzam International
The physical selling process in Zamzam International
The online selling process in Zamzam International
Supply process in Zamzam International
Process analysis for Zamzam International
Processes Characteristics in Zamzam International
3.0 Five performance objectives.
4.0 Critically discuss the supply chain of the organization.
Zamzam International is a small and medium-size retailer situated in East London, UK. The main location of Zamzam International is East London the UK. Based on the business size of the Zamzam International, it is said to be a small & medium size firm. This business organization was established as a family business before 30 years in 1980. From the beginning of the business, Zamzam International tries very hard to satisfy its customers and build a strong profitable relationship with the customers. Already, it has built a good brand image in the UK market. Zamzamdirect.com has launched online selling for the last few years.
The main location of Zamzam International is in the UK at Green Street of East London. It is beside the Upton Park underground station. The address of Zamzam International is Hill and Dale Ltd T/A ZAMZAM, 388 Green Street, London, E13 9AP, Customer Services contact: 0208 470 1300, and E-mail: firstname.lastname@example.org, Emergency Contact no: 07414 560380. This store is opening for you from 9.00 am to 9:00 pm on the day of Monday to Saturday, and 10:00 am – 7 pm on Sunday (Zamzam Direct Limited, 2017).
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Products and services
There are various types of commodities are available in Zamzam International. Hajj and Ramadan products and services, books, clothing, health and beauty products are available in the Zamzam International. Also, Zamzam International has various types of Attar & Perfumes, various types of Gifts & decorations product, children products, CD/DVD, Software for computer, Magazines for Islamic items, and Sweets (Zamzam International, 2018).
Zamzam International is situated in a famous and attractive place (Zamzam Direct Limited, 2017). It has a well-decorated store that has a very attractive design, proper lighting faculty, air-conditioned and other decorated facilities.
Zamzam International’s Webpage
Zamzam International uses the website facility. By using the website, the firm is sharing the product-related information to potential consumers by using online media. But at this time, the main benefit of using the website has not been fulfilled but in the long run, it will affect the firm positively. The website of Zamzam International is shown below:
2.0 Analyse the key operation management process in organizations
According to Flickr (2018), Process types are mainly classified as professional, service and mass service. Zamzam International follows the service process for accomplishing the overall activities of the firm. It has been noticed that Zamzam International provides better quality goods and services to the customers. The potential customers are very much interested to buy from Zamzam International because of its excellent services to customers………….