Management and Operation Assignment Section 1 & 2 (GC01929)

Table of Contents

Section 1.

1.0 Introduction.

2.0 Differentiate between the role of a leader and the function of a manager

3.0 Apply different theories and models of approach in leadership.

4.0 Critically evaluate different contemporary theories on management and leadership.

5.0 Conclusion.

Section 2.

1.0 Introduction.

2.0 Explain the key approaches to operations management and the role that leaders and managers play

3.0 Explain the importance and value of operations management in achieving business objectives

5.0 Evaluate how leaders and managers can improve efficiencies of operational management to successfully meet business objectives.

6.0 Critically evaluates the application of operations management and factors that impact the wider business environment.

7.0 Assess the factors within the business environment that impact operational management and decision-making by leaders and managers.

8.0 Analyze how these different factors affect the business environment and wider community.

9.0 Conclusion.

Reference.

Section 1

1.0 Introduction

1.1 Overview of the chosen organization

ExCeL London is an exhibition and international convention center. It’s in Custom House, Docklands, London, E16, United Kingdom. This company’s owner is Abu Dhabi National Exhibitions Company. The name of the architect is Sir Robert McAlpine (ExCeL, London, 2017). It was established in November 2000. ExCeL company has managed many public and private events, consumer and trades, concerts, conferences, weddings, and so on. ExCeL, London has been awarded for its many events and works. In 2011, it has been awarded as the Business Superbrand. The company has also been awarded as ‘Venue of the Year’ for many occasional events ceremonies. Besides, ExCeL hosted many events for the Olympics and Paralympics in 2012. The Global Summit to End Sexual Violence has been hosted by this Excel.

1.2 Management structure of ExCel London

Management structure defines that how every activity and works are directed properly and correctly to achieve the organizational goals. There are mainly six management structures that are followed by a business organization. Their description is given below:

Flat Organizational Structure: In this structure, there are no levels of middle management or maybe have some few between workers and performers. In this structure, employees can make their own decision (Bob, 2018). But when the company gets bigger, it is very tough to continue this structure because without a supervisor the employees cannot be working properly.

Functional Organizational Structure: In this structure, the organization is parted into small groups depending on many functional areas, for example, IT, Finance or Marketing areas. The functional manager and employees are divided by their positions or roles. Staff is categorized following their function in this structure (Jack, 2018).

Product Organizational Structure: In this structure, the business is created in individual sections. Every section has to focus on different products or services and work as a separate unit. There are many ledges of employees and managers in this structure. Each ledge has its own marketing sales and teams (Bob, 2018).

Geographical Organizational Structure: A business that has offices and units in a different location or geographical area, uses this structure. This structure qualifies the business to have a working system over many places. Larger organizations use this geographic organizational structure (Jack, 2018).

Divisional Organizational Structure: In this structure, the organizational functions have many groups. Each group has all the necessary functions and resources (Hawkey, 2018). Large companies like multinational corporations use this kind of organizational structure. This division organizational structure forms many collateral teams which give attention to the single product or service (Helen, 2018).

Matrix Organizational Structure: This structure is combining other organizational structures to give them equality.

Among all these organizational structures, ExCeL follows the flat organizational structure. Because in this company, they have no middle management or supervisor between the managers and workers. Besides, here employees can make their own decision without having a supervisor.

2.0 Differentiate between the role of a leader and the function of a manager

2.1 Definition of a manager and a leader

‘Manager’ defines a person who controls or looks after the company and the staff. A manager has the responsibility on some part of the business. In some cases, the manager has the responsibility of a full company (Brune, 2018). For example, a restaurant manager has the responsibility of the whole restaurant. They have the power of hiring, firing and taking the employees. Besides, they have also the power of monitoring, promoting, approving the overtime, authorizing the vacation, etc (Jullie, 2018). On the other hand, leaders are also an important part of the business. The leaders lead and command a group of people. They influence and motivate people for moving forward with their goals. If a business organization has a good leader, the business can achieve much success (Jullie, 2018).

2.2 Differences in roles and functions with reference to different situations

Managers and leaders both are important for a business organization. A business organization is nothing without the help of the manager and leaders. But there are many differences between managers and leaders. The differences are: managers give direction and leaders ask questions. Managers have downcast but leaders have followers. Managers use despotic style but leaders use motivational use. Managers tell the people what to do and leaders show people what to do (Burney, 2018).

2.3 Apply the role of a leader and the function of a manager in ExCel London

In ExCeL company there can be applied the role of a leader and the function of a manager. It has the motivational style which applies the leadership style. Also, ExCeL has followers, it creates change, it makes heroes of everyone around them. Also, it develops power with people. This all applies to leadership roles. On the other hand, ExCeL gives the direction. It has good and creative ideas. It also has a downcast. These men ExCeL also apply the function of a manager.

3.0 Apply different theories and models of approach in leadership

3.1 Different leadership theories with their advantages and disadvantages

There are many leadership theories in a business organization. Among all of these the best three are given below:

Contingency Leadership

Contingency Leadership Theory is an organizational theory that demands that the theory is best for the activities, for moving forward in a business and leading a company. According to Ruby (2019), different leaders have a different and unique style of their leadership. As contingency theories, how much success a leader gains, every leader must have faced many challenges in business.

Every leader should know the fact that their achievements are depended on their circumstances and situations. There are many advantages and disadvantages of contingency leadership. Contingency leadership helps to find information on leadership styles which could be very useful for an organization to develop its goals. This theory has pointed out that every leader cannot have success in every situation. They might have failed in many situations (Abraham, 2018). This theory teaches that how to develop and achieve effective leadership in a business organization. On the other hand, in this theory, there are no single good circumstances to an issue that means the manager can repeat as much as he wants in looking for the answer or the solution. This can be a waste of money, time and energy. Besides, this theory is quite straightforward which is not good for all managers because not every manager can take or deal with the same manner………..

Operation Management