Management and Operation Assignment Help (GC093)
Table of Contents
1.0 Introduction
2.0 Different roles and characteristics of a leader and a manager
2.1 Definition of managers and leaders
2.2 Differences between managers’ and leaders’ roles
3.0 Apply the role of a leader and the function of the manager in given contexts.
3.1 How the role of a leader and the function of a manager apply in different situational contexts
3.2 Application of different leadership theories and models.
3.3 Strengths and weaknesses of different leadership approaches in workplaces.
4.0 Demonstrate an appreciation of the role leaders and managers play in the Operations function of an organization
4.1 Key approaches to operation management and the role of leaders and manager
4.2 Importance of operation management in gaining objectives of businesses.
4.3 Applications of operations management and factors that impact on the wider business environment
5.0 Demonstrate an understanding of the relationship between leadership and management in a contemporary business environment
5.1 Environmental factors that affect operational management and decision making by leaders and managers
5.2 How different factors affect the business environment and the wider community.
6.0 Conclusion.
References
1.0 Introduction
Every organization has managers to manage the functions of the firm in an effective and planned way. Management includes several factions of the business firm. An important management form is an operational management. According to Heizer (2017), the term operational management can be defined as the process of managing the operating functions inside and outside the business organization.
Operational managers are the main persons who have the responsibility to manage and run the operating activities. Operational managers have enough quality to make decisions regarding the operating functions and other decisions for ensuring the objectives of the organization. According to Barnes (2017), the organization can be manufacturing organizations or service type organizations. This assignment presents the overall description of the operational management system of Amazon.
Amazon is an American company and uses digital platforms to distribute the products to the customers. Amazon has also operating activities including in e-commerce and cloud computing. Already; Amazon has established a good brand image not only in America but also all over the world. The first part of the paper explains the meaning and differences between leaders as well as managers. The second part of the paper explains the roles and responsibilities of a leader and manager. In the final part; it contains the various theories to analyze the mangers’ and leaders’ capability and weaknesses.
2.0 Different roles and characteristics of a leader and a manager
2.1 Definition of managers and leaders
Leaders
Surbhi (2018) stated that Leaders are also the key persons of a business firm who are leading, inspiring and monitoring the activities of a business organization. They have the main responsibility to lead the followers according to the plans set by the managers. Leaders always try to do good activities on behalf of the firm to gain the ultimate targets of the firm. Leaders are connected with the personnel of a firm and motivated the workers top to gain the ultimate task from the workers. Leaders do not have the power of authority to recruit the employees or cut the employees but they are the ultimate trainer of the employees (Nikita Duggal, 2019).
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The quality of performance of the followers is maintained by the leaders. The leaders talk with their followers about the process of doing activities and problems as well as try to give adequate guidelines for solving the problems or barriers. A good leader has possessed some trains including honesty, trusty, integrity, creativity, and team working and thinking skills (Nikita Duggal, 2019). The leaders have various categorizes like managerial, inspirational, motivational and transformational leaders.
Managers
Surbhi (2018) noted that managers are the key persons of a business firm who are managing, organizing, operating and monitoring the activities of a business organization. Mangers also involved in the make up the planning of the business firm. They have the main responsibility to make a plan, set up guidelines, set up policies, distribute the plan and implement the plan accordingly by operating the lower-level employees of the business firm (Nikita Duggal, 2019).
Managers always try to do good activities on behalf of the firm to gain the ultimate targets of the firm. The management of human resource management of the firm is an important function of the mangers. Managers have the power of authority to recruit the employees or cut the employees according to the demand of the firm. Managers create a good working environment within the firm by using the participative management style.
Managers also prepare the budget of the firm and maintain the smooth flow of business activity (Nikita Duggal, 2019). Managers are qualified in various sectors including great communication knowledge, problem-solving knowledge, decision-making capability, and technical knowledge. The management has three levels including lower level, middle level, and upper level.
2.2 Differences between managers and leaders’ roles
Nikita Duggal (2019) noted that managers are the key persons of a business firm who are managing, organizing, operating and monitoring the activities of a business organization. On the other hand; Leaders are also the key persons of a business firm who are leading, inspiring and monitoring the activities of a business organization. The other dissimilarities between managers and leaders are given in the following table………………………
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