Human Resource Management Assignment with Sports Direct (GC0485)

Table of Contents

Introduction.

Task 1 Understand the difference between personnel management and human resource management

1.1 Differences between PM and HRM in terms of SPORTS DIRECT and JD.

1.2 How HRM helps SPORTS DIRECT in achieving its purpose.

1.3 The role and responsibilities of line managers SPORTS DIRECT and how these support HRM functions

1.4 Impact of the legal and regulatory framework on HRM.

Task 2 Understand how to recruit employees.

2.1 Analyse the reasons for human resource planning in the organization.

2.2 Outline the stages involved in planning HR requirements in SPORTS DIRECT

2.3 The recruitment and selection process in the selected organizations.

2.4 Evaluate the effectiveness of the recruitment and selection techniques in two organizations

Task 3 Understand how to reward employees in order to motivate and retain them.

3.1 Assess the link between motivational theory and reward in SPORTS DIRECT.

3.2 Evaluate the process of job evaluation and other factors determining pay.

3.3 Assess the effectiveness of reward systems in SPORTS DIRECT.

3.4 Examine the methods organizations use to monitor employee performance.

Task 4 Know the mechanisms for the cessation of employment

4.1 Identify the reasons for cessation of Faisal’s employment in the Chicken Master, and the reasons for employment cessations in organizations.

4.2 Describe the employment exit procedures used by The Chicken Master and SPORTS DIRECT

4.3 Consider the impact of the legal and regulatory framework on employment cessation arrangements

Conclusion.

Introduction

This report will discuss various aspects of human resource management with respect to the retail organization “Sports Direct ”. Various aspects of human resource management like its difference with personal development, the contribution of HRM in the purposes of Sports Direct, responsibilities of the line managers working there, the impact of the regulatory and legal framework on the management of the human resource in Sports Direct, Human resource planning, selection and recruitment process, reward system, motivation, employee performance monitoring, cessation, etc. will be discussed in this report in the context of Sports Direct. The case has provided all the insights about human resource management within the organization’s incomplete details which will help in the practical implementation of the acquired knowledge during the course while writing the report. Sports Direct is a well-recognized brand in the UK and has a selling space of more than 1 million square feet in more than 330 different departments.

This organization is well known for its brand value. The organization uses a democratic approach for the management purpose and has better engagement with its employees and customers due to the positive environment created within the organization. It has more than 4000 employees and more than 3500 concessions or agency employees. The organization is in its business for more than 160 years. The organization handles more than 100,000 customers on a daily basis. They have understood all the aspects of human resource management by establishing a dedicated management team for the purpose which ensures the low turnover of employees from the organization. The overall environment of the organization is encouraging for the employees as it provides opportunities for job enrichment, job enlargement, etc. The coming paragraphs will discuss various related aspects in greater detail in order to apply the course knowledge in practical terms for this particular case.

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Task 1 Understand the difference between personnel management and human resource management

1.1 Differences between PM and HRM in terms of SPORTS DIRECT and JD

Personal management is the traditional approach that was used to be followed in older days in mostly manufacturing and labor-intensive industries. On the other side, human resource management is the new approach which deals with all the factors related to the employees of the organization. The organization that practices personal management considers the employees just as an input for the production while human resource management considers employees as an important source of the organization, even some organization has started considering employees as a human capital of the organization.

In organizations like Sports Direct where the success is directly related to the performance of the employees due to the direct interaction of the employees and customers, human resources become a very important asset for the organizations. The retails organizations which are still practicing personal management cannot get success in their business for long term as personal management assumes employee just a mean to the output of the organization and all the efforts for the welfare of employee are done on the personal level only. Human resource management performs all the actions for the welfare of the employees while considering the organizational goals. It is being mentioned in the case study that the human resource department of the organization uses a democratic approach where inputs from all the employees are considered for decision-making purposes.

Shndassignmenthelp.co.uk/pearson-btec-level-5-hnd-in-business-qcf-unit-06-business-decision-makingo, it can be concluded that human resource management is the new version of personal management where all the activities are performed by putting the employee in the center while personal management is the old approach which takes care of only some aspects of the human resource management like payroll, employment laws, etc. (Bach, 2009).

1.2 How HRM helps SPORTS DIRECT in achieving its purpose

The main purpose of Sports Direct is to sustain its brand value which has been created by the great efforts of its founders and other senior employees. This brand value is being mentioned as Service, luxury, British, Sensation, and innovation. It is most important for its employees to play an important role in upholding these values forever. The human resource department at Sports Direct plays an integral role in sustaining these organization values by managing its most important resource i.e. human resources in the best possible manner.

In an organization where there is a direct interaction of the consumers with the employees of the organization, it becomes important for the management to ensure that all employees are performing their duties in accordance with the established standards in order to maintain the brand values created over a period of time. So, the human resource department of Sports Direct performs all the activities for managing the employees in a defined way so that employees are encouraged to inhibit the values in their daily routine work. The main functions of the human resource department at Sports Direct include recruitment, selection, training, and coaching, performance evaluation, monitoring, rewarding system, motivating employees, continued training, and adherence to legal frameworks related to human resources. All these functions enable the human resource department to ensure that employees perform and understand the value of the organization and contribute towards the purpose of the organization (Mathis, 2011)……………..