GC0187: Therapeutic Communication in Nursing
Table of Contents
1.0 Introduction.
2.0 Describe the case scenario that was given and explain how I would build a therapeutic relationship with the patient
3.0 Critically discuss at least two helping skills approaches/ models/ frameworks that I could potentially use in that situation.
3.1 Egan’s Helping Model: The 3-stage model
3.2 Theory of Carl Rogers: Person-Centered Therapy.
4.0 Consider one of these helping skills approaches/ models/ frameworks and explain why I find it the most appropriate to use in the situation.
5.0 Critically reflect on the lessons that can be learned from using such an approach in that context
6.0 Conclusion.
References.
1.0 Introduction
Wachtel (2016) stated that therapeutic communication means a face-to-face interacting process that mainly concentrates to develop a patient’s both physical and emotional well-being. Different healthcare professionals and nurses focus on the therapeutic communication process to give support to patients (Knapp, 2017). This assignment is divided into four sections. The first section describes the case scenario and explains how to build a therapeutic relationship with the patient. The second section critically discusses at least two helping skill approaches, models or frameworks that could use in that case scenario situation. The third section considers one most appropriate helping skill approach/ model/ framework in the case scenario situation. The fourth section critically reflects on the lessons that can be learned from using such an approach.
2.0 Describe the case scenario that was given and explain how I would build a therapeutic relationship with the patient
According to the case scenario, it is seen that Andy is the 60 years old man who lives in a deprived area of a big city in a small flat. He was the laborer on a building site and for the past 20 years, he has not worked. About ten years ago, he was diagnosed with chronic obstructive pulmonary disease (COPD). He is always a heavy drinker and smoker and does not co-operate well services. Most of the money of his spends on alcohol and cigarettes. He hardly goes for his medical appointments with healthcare specialists or medical doctors. Finally, he ends up back in the hospital while he faced the wrong things with him. He admitted to the hospital for serious breath shortness and cough. I am caring for Andy from his last visit to the hospital. I notice in my last shift that he does not sleep properly as well as he is quite stressed. So I decide to make therapeutic communication with him to find out what wrong is happening to him.
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As Hammond and Smith (2016) note, therapeutic communication between a nurse and a patient is described as the helping and effective communication which is depended on respect, mutual trust, faith and hope, and, being sensitive to the patients and helping the patients with their spiritual, emotional and physical needs through effective skills or knowledge of a therapist or nurse. This therapeutic communication mainly develops while patients and nurses meet in a moment which results in healing as well as harmony. According to Knapp (2017) notes, proper non-verbal and verbal communication is a very significant factor to build the therapeutic relationship between a nurse and a patient. Therapeutic communication provides health care in a way that permits patients to achieve wellness equally like others.
To build a therapeutic relationship with my patient Andy, first of all, I introduce them properly to my patient and call him by his name. Birnbaum (2016) disclosed that it is also essential to do a handshake with the patients to build a therapeutic relationship because a handshake at the initial meeting is a good approach to establish respect or trust with the patients easily. So I do handshake with my patient Andy to develop this communication. Secondly, I ensure to my patient Andy that I maintain his privacy while providing care to him.
On the other hand, I must be focused on that the basic needs of his are met properly, such as relieving his pain or discomfort (Hosley, 2017). Thirdly, I listen to my patient actively and must be sure that my patient understands his concerns about his sickness through my effective verbal communication. For example, “Mr. Andy, you stated that you were concerned about your short breath?” However, I do not repeat anything in my conversation too much because it can make my patients feel disturbed. Moreover, I try to be real to my patient and show my self-respect while communicating with my patient Andy. Fourthly, I must maintain good eye contact with my patients to build good therapeutic communication with my patients………………….
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