Communication Skills for Business_Sample Assignment (GC0764)
Table of Contents
Introduction.
Task 1- Theory of communication.
1) Communication models and systems used in businesses.
Shannon-Weaver Mathematical Model, 1949.
2) Communication methods and technology in businesses.
3) Making communication effective.
Task 2: Oral communication skills.
Task 3 – Communication in writing.
3.1 Definition of written communication.
3.2 Types of written communication.
3.3 A job letter
3.4 My CV.
3.5 Emails.
Conclusion.
References.
Introduction
Communication is very much important for the current business. Communication will help to run a smooth business operation. There are different kinds of theories recording communication that will help the business to maintain an effective communication process. In this report, different models and theories of communication skills will be discussed in the first part of the report. In the second part of the report, there will be an explanation of the importance of oral communication skills and the benefits and disadvantages of communication skills. In 3rd part of the report, there will be an explanation about written communication skills and the kind of written communication and lastly, there will be a job later a CV and emails for the job application will be provided
Task 1- Theory of communication
1) Communication models and systems used in businesses
Process model
According to the study of Johnson (2015), there are many elements included in the communication process and the elements are sender, receiver, messages, and feedback. There are many ways which can be used for sending messages like face to face mobile phone internet etc.
According to the research of Johnson (2015), he stated that the communication process helps to raise mutual understanding in the organization. Through communication, the sender and receiver can express their feelings and consumer can express their need and demands. In the organization oral communication works better as it helps to deliver the message in a fast way. verbal communication also helps to make a fast decision and according to Johnson 2015, there are many benefits of the communication process and also there are some disadvantages. The oral communication process is difficult to record as people tend to forget what they have told others welding oral communication
Our Recommended Resources:
Diagram: Process of Communication Source: EnkiVillage (2016)
Systems used in businesses to communicate stakeholders
According to Lang (2017), the communication process can extend mutual communication and there are mainly two types of communication. But with making communication with the shareholder one-way communication is suitable and one-way communication can be done via advertising in the newspaper or TV channels. But two-way communications is also necessary as talking with the shareholder in a two-way communication will help them to make a change in their views and perspective
While communicating with the shareholder understanding the target people is very much important. the possibility of the unsuccessful is high if the public or the audience has not been informed sufficient information within the proper time. This type of situation can be avoided if the company can keep a document of the shareholder and then inform them within time with proper information
According to Raihan (2008), communication can be done in 7 ways and the 7 ways can be categorized into two groups. A description is given below-
Formal Methods for Communicating
- Meetings: Meetings are usually done for formal communication within the company. According to the number of speakers and the number of audiences, a meeting can be held between one people to 100 people. In a meeting, every single minute is very important which needs to be used for communicating by using the verbal and nonverbal communication process. In the meeting, the communicator has to ensure that there will be no Ms interpretation if any message
- Conference Calls: Conference calls are being more famous in the current business process. In the conference call, the participants don’t have to required to travel from the places. It is very cost-effective and time-effective. In the conference call, the speaker can send dialogue which depends on the tone. Now a day’s conference call service is using in academic organization for taking effective classes so the student who missed the class can easily get the notes through the recorded class
- Newsletters/ Email/ Posters: Newsletter email posters are mainly a one-way communication process. The newsletter and posters are delivered through the newspaper, magazine, billboard, etc. Emails are given by using the internet. The advantage of these mediums of communication is they can target many audiences at one time. BUT there is also some disadvantage as there is no way to confirm that the audience got the message or read the message or skipped the message
Informal Methods
Both informal communication methods and formal communication methods are equally important. Only formal communication is not sufficient to have an effective relationship with the consumers and informal communication is also necessary………………..
Full Documents Click Download Button
You may also like
Business Decision Making Sample Assignment (GC02230)
