2.1 Agree with the purpose, content, and style for the range of business documents
According to Laurren (2018), business letters are mediums used for communication between one or more companies, communication between employees in the company, or mediums used for different transactions you may want to make formally with different parties. Business letters are a formal way of expressing communication between others. Business letters are important because they serve as the main purpose for formal communication between one or more companies, the employees, and for the different clients the company may acquire as well. Business letters are also important mainly because they are commonly used for documentation purposes, which may be used as evidence for purchasing specific materials or services from other companies, and they may also serve as evidence for different transactions the company may be doing.
London, SW16 5PJ
July 30, 2018
Complete Printing Supplies
London, WC5N 1AX
Ref: Incomplete delivery
Dear M Hall,
I want to call your attention to your first delivery of Laserjet printers set on October 5, 2010, under the transaction code 1234567. Our records show that only 1,750 units were delivered on the said day as stated in the delivery form and checked by our staff.
As per our contract, a total of 2,000 units were supposed to be delivered on the first delivery date. I regret to inform you that your company was not able to follow the said agreement.
The incomplete delivery has already caused some delays in our projects. As such, I request that you immediately act on the problem and deliver us the lacking units together with the second delivery on October 15.
I hope there will be no more drawbacks in fulfilling this task.
Thank you. I look forward to your full cooperation.
2.2 The learner should provide an assignment on showing good research in relation to the required documents.
ASDA uses documents to communicate, transact business, and analyze its productivity. Business documents range from brief email messages to complex legal agreements. Some documents are prepared by employees and business owners, while others are drafted by professionals from outside of ASDA, such as accountants and lawyers. Since documents provide proof of an organization’s dealings and may be referred to for years to come, it is important that they be well written.
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Emails and Memorandums
According to Tingum (2017), co-workers typically use email to convey information to each other. Before email became prevalent, memorandums were used for interoffice messages. Memos are still used in situations where a message is meant to accompany a specific file and in cases that require more privacy than an email. Both a memo and an email identify the sender and recipient and contain a subject line. The text is formatted in one or more paragraphs.
According to Tingum (2017), business letters are used to communicate with individuals outside of the office. Recipients may include customers, colleagues in other businesses, service providers, professionals who advise the business, government officials, and job applicants. A business letter is usually formatted in block style, in which all of the elements of the letter, except the letterhead, are aligned with the left margin. It can be emailed or delivered by mail. If a letter is sent in the text of an email, the sender includes his name, job title, and contact information at the bottom of the email.
According to Tingum (2017), business reports convey information in a format that is more formal and usually longer than a letter. Reports cover a variety of topics, such as safety compliance, sales figures, financial data, feasibility studies and marketing plans. They may include statistics, charts, graphs, images, case studies, and survey results. Some reports are published for the benefit of investors. If a report is periodic, such as a monthly sales report, a template is used for convenience and to enable comparison with previous reports.
ASDA uses documents to transact business with its clients. To save time, these documents may be formatted as a form, such as an order form, transmittal page, invoice, or receipt. The types of transactional documents used vary somewhat by the nature of business. An insurance agent, for example, generates insurance applications and policies, while a lender uses loan applications and mortgage documents. In some fields, businesses enter into agreements and contracts with others; these documents might be drafted by ASDA’s lawyer………………….